Local Media Desk

Support

For product support, email brian@builtrevenue.com during business hours.

Business-hours support. This is not an emergency or 24x7 service and there is no response-time commitment.

Include the workspace URL, the approximate time of the problem, what you were trying to do, and any error or request identifier shown in the product. Do not send passwords, API keys, access tokens, signed links, customer documents, or other customer content by email.

Security concerns

For a suspected security issue, email brian@builtrevenue.com with the subject “Security report” with a short description and the steps to reproduce it. Do not include credentials or sensitive customer content.

Platform operators

Authorized platform operators should begin with the operator start page.